The HaloPSA (Halo) Alternative
Built for Multi-Client Teams
Halo is a polished PSA — but it's priced per agent from €75/month (1-24 agents), concurrent licences cost double, and "onboarding packages are required with purchase" at a bespoke cost. StrataDesk prices by client space, starts free, and you onboard yourself in minutes.
Why Teams Look Beyond HaloPSA (Halo)
Per-agent pricing
From €75/agent/month for teams of 1-24 (volume discounts start at 25 agents). Every hire raises the bill, and concurrent licences cost 2× the named price.
Mandatory paid onboarding
Halo's pricing page states it directly: onboarding packages are required with purchase, at a bespoke cost depending on scope.
No per-end-client databases
Your clients live together in your Halo instance, separated by permissions. Per-client backup isn't a documented feature.
Windows-only self-hosting
On-premise Halo requires Windows Server and Microsoft SQL Server per the official technical specification. StrataDesk self-hosts anywhere Docker runs.
StrataDesk vs HaloPSA (Halo)
| StrataDesk | HaloPSA (Halo) | |
|---|---|---|
| Pricing | Per client space — agents free | Per agent (from €75/mo) |
| Onboarding fee | None — self-serve in minutes | Required, bespoke cost |
| Database per end-client | Separate PostgreSQL DB | No — permission-based |
| Per-client backup | pg_dump per client | Not documented |
| Self-hosted option | Docker-based, cross-platform | Windows Server + MS SQL only |
| Concurrent agent licences | Not needed — agents free | 2× the named-agent price |
| Free tier | Yes, stays free | No — 30-day trial |
To Be Fair: What HaloPSA (Halo) Does Well
- +Everything-included per-agent price: all modules and integrations in one licence
- +Dedicated hosting per customer when Halo-hosted
- +Clean, modern interface with strong ticketing, scheduled tickets, and custom asset types
For an established MSP with a stable team size and budget for vendor-led onboarding, Halo is a strong product. If you want to start free today and keep costs flat as your team grows, that's the case StrataDesk was built for.
Switching Is Our Job, Not Yours
Request a space and we provision it within 24 hours — with a dedicated database per client. Founding customers get their data migrated by us, free: boards, tickets, contacts, the lot.
HaloPSA (Halo) is a trademark of its respective owner; StrataDesk is not affiliated with or endorsed by it. HaloPSA rebranded to "Halo" in 2026; we keep the HaloPSA name for recognition. Competitor prices are annual-billing list prices where published and may vary by contract, team size, region, and billing cycle. Feature statements reflect the vendor's public documentation, last verified in July 2026. Spotted an error? Tell us and we'll fix it promptly.