Your Servers. Your Data.
Your Rules.
Deploy StrataDesk on any infrastructure that runs Docker — dedicated servers, VMs, cloud instances, or even a NAS in your office. Same features as our managed cloud. Full control over your data.
Not Everyone Can — or Wants to —
Put Data in Someone Else's Cloud
Regulatory Requirements
Government agencies, healthcare providers, and financial institutions often need data to stay on infrastructure they control. StrataDesk deploys behind your firewall.
Client Expectations
Your clients may contractually require that their data stays on specific infrastructure, in a specific country, or within a specific network. Self-hosted lets you say "yes."
Full Control
You decide when to update, how to back up, where to store files, and who has network access. No dependency on a third-party cloud.
Cost Predictability
For large deployments, self-hosted can be more cost-effective than SaaS — especially with the perpetual license option.
Complete StrataDesk — On Your Hardware
Same product as our managed cloud. No features removed, no artificial limitations.
Full Application Stack
All Features Included
- Multi-client management with database-per-client isolation
- Custom ticket workflows and SLA management
- Dynamic asset types with custom fields
- Time tracking with billable hours
- Role-based access control (52 permissions)
- White-label branding (Business+)
- REST API access (Business+)
Four Containers. One docker compose up
Runs on Hardware You Already Have
System Requirements
| Resource | Minimum | Recommended |
|---|---|---|
| CPU | 2 cores | 4+ cores |
| RAM | 4 GB | 8+ GB |
| Storage | 20 GB SSD | 50+ GB SSD |
| OS | Any Docker-capable Linux | |
| Docker | Docker Engine 20+ | |
Tested Platforms
From Download to First Ticket in 30 Minutes
Download
Get the StrataDesk deployment package with Docker Compose files, configuration templates, and provisioning scripts.
Configure
Copy the example environment file and set your basics.
cp .env.example .env
Deploy
Four containers start: PostgreSQL, Redis, Backend, Frontend.
docker compose up -d
Set Up Reverse Proxy
Point your domain to the server. We include examples for Nginx, Traefik, and Caddy with automatic HTTPS.
Create Your First Client
Access the admin panel and create a client space. A new PostgreSQL database is created automatically.
Go Live
Share the portal URL with your team and clients. Start managing tickets.
Two Ways to Self-Host
Subscription (Business Plan)
Or €159/month billed annually
- 50 client spaces
- All features including white-label, API
- Docker deployment package
- Software updates included
- Priority support (4h response)
Best for: MSPs and service companies that want ongoing updates and support.
Perpetual License
Annual support (20% of license): software updates, security patches, email support.
Best for: Government agencies, enterprises with CapEx budgets, procurement-friendly pricing.
Your Data Stays Where You Put It
| Concern | Self-Hosted Answer |
|---|---|
| Where is my data? | On your server, in your rack, in your country |
| Who can access it? | Only people with access to your infrastructure |
| Does it phone home? | Optional update check only — no telemetry |
| Can I air-gap it? | Yes — runs without internet after deployment |
| GDPR compliance? | You are the data controller — full control |
| Data residency? | Meets any requirement — you pick the location |
Frequently Asked Questions
Take Control of Your Service Desk
Download StrataDesk and deploy it on your infrastructure. Same features as our cloud. Full data sovereignty.