Simple Pricing.
No Per-Agent Surprises.
Pay by client spaces, not seats. Your team grows, your price doesn't. Each client space includes a dedicated database with true data isolation.
* First 50 customers: 40% off — Professional €47 and Business €119/month (€37 and €95/month billed annually), locked for 12 months — see the launch special
Starter
Perfect for testing and solo operators
Free forever
- 1 client space
- 3 team members
- 100 tickets/month
- Core ticketing system
- Predefined asset types
- Email notifications
No credit card required
Professional
For growing service providers
- 10 client spaces (+€5/extra)
- Unlimited team members
- Unlimited tickets
- Custom asset types
- Custom workflows
- SLA configuration
- Email integration
- Priority email support (24h)
Business
For established MSPs and service companies
- 50 client spaces (+€5/extra)
- White-label branding
- API access
- Self-hosted deployment
- Advanced reporting
- Full RBAC
- Complete audit logging
- Priority support (4h)
Enterprise
For large organizations with specific requirements
Contact us for pricing
- Unlimited client spaces
- Dedicated infrastructure
- Custom SLA guarantee (99.9%)
- Custom integrations
- Dedicated account manager
- Phone support
- On-site deployment assistance
Prefer to Own Your License?
For organizations that need on-premise deployment with a perpetual license instead of subscription pricing.
Standard
One-time
Up to 20 client spaces
€500/year support
Professional
One-time
Up to 100 client spaces
€1,000/year support
Enterprise
One-time
Unlimited client spaces
€2,000+/year support
Annual support (20% of license) includes software updates, security patches, email support, and documentation access.
See How Much You'll Save
| Tool | Pricing Model | Your Annual Cost |
|---|---|---|
| StrataDesk Professional | €79/month (10 client spaces included) + €5 × 20 | €2,148/year |
| ConnectWise PSA | ~€65/agent/month (estimated*) | €3,900/year |
| HaloPSA (Halo) | €75/agent/month (1-24 agents) | €4,500/year |
| Zendesk Suite Professional | €115/agent/month (annual billing) | €6,900/year |
| Freshdesk Pro | €52/agent/month (annual billing) | €3,120/year |
On Professional you save €972 - €4,752/year compared to per-agent tools
As one of the first 50 customers: €1,548/year on Professional — €600/year less, locked for 12 months.
*Competitor prices are annual-billing list prices from vendor pricing pages, verified July 2026. ConnectWise does not publish pricing; its figure is an estimate from third-party data. Implementation/onboarding fees not included. Details.
What's Included in Every Plan
Every plan includes true client isolation
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Separate database per client | Yes | Yes | Yes | Yes |
| Ticket management | Yes | Yes | Yes | Yes |
| Contact management | Yes | Yes | Yes | Yes |
| Dark mode | Yes | Yes | Yes | Yes |
| Custom asset types | - | Yes | Yes | Yes |
| Custom workflows | - | Yes | Yes | Yes |
| SLA configuration | - | Yes | Yes | Yes |
| Email integration | - | Yes | Yes | Yes |
| White-label branding | - | - | Yes | Yes |
| API access | - | - | Yes | Yes |
| Self-hosted deployment | - | - | Yes | Yes |
| Audit logging | - | - | Yes | Yes |
| Custom integrations | - | - | - | Yes |
| SLA guarantee | - | - | - | 99.9% |
Lock in 40% Off
The first 50 customers get 40% off, monthly or annual, locked in for 12 months.
Professional
Save €384/year
Billed €444/year — save €312
Business
Save €960/year
Billed €1140/year — save €768
Limited spots remaining
Frequently Asked Questions
Start Managing Clients, Not Tools
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